Quality & Patient Safety
PUBLIC NOTIFICATION OF JOINT COMMISSION SURVEY
JFK Medical Center is Accredited by The Joint Commission. We are anticipating a survey in 2012. JFK Medical Center wishes to promote open communication regarding your hospital experience. We encourage you to call the Clinical Excellence Hot Line (561- 548-3613) to share your feedback about patient safety and quality in the hospital or to ask questions.
Should you have a concern that is unresolved after following the above process, you have the right to contact:
The Joint Commission Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
800-994-6610
complaint@jointcommission.org
While we have made very significant investments in and progress toward reducing errors in hospital care, patient safety continues to be a major focus for the hospitals of HCA East Florida.
In addition to our existing initiatives, efforts are now underway in:
- preventing hospital associated infections
- preventing blood clots in patient's legs (a serious complication after surgery)
- enhancing timeliness in emergency care
- assuring competence through training programs for staff and credentialing processes for physicians
It is our hope that our proactive efforts will improve the standard of care in the communities we serve and raise the bar on patient safety for the nation. View the Patient Safety Goals of our hospitals.
Our Initiatives:
Patient Safety Resources:
- Patient Safety Video (opens in new window)
- Personal Medication Record (PDF - 24 KB)
- Get Involved with Your Health Care
FloridaHealthFinder.gov
The Florida Agency for Health Care Administration introduced this website to help the public make well informed health care decisions. With accurate and trusted health care information and tools to compare health care providers and facilities, consumers can make informed choices.