GE Digital ECHO (DMS)
This system allows for the digital storage and
electronic reading of echocardiograms performed
on our patients. Physicians are able to use state-of-
the-art systems to create a structured report and
electronically sign it within minutes of the exam
being performed. Coupled with our GE PACS
system, DMS allows physicians to also view
historical exams and interpretations to assist with
follow-up care. This system creates a much more
efficient process that increases patient safety and
physician satisfaction.
Computerized Provider Order Entry (CPOE)
CPOE is patient safety technology that allows
providers to place orders directly into the clinical
information system and check each order against
the patient’s medical information. Providers are
alerted to any potential contraindications or
interactions at the time of order. This streamlines
the process and eliminates opportunities for
medical error. In addition to the safety checks,
orders go immediately to the department(s) that
will implement/initiate the order, leading to more
efficient patient care. This system is used hospital-
wide and in all of our emergency departments.
Telemedicine
Leveraging technology developed by Cisco and
our East Florida Division’s network connectivity,
clinicians are able to provide care to our patients
remotely. With implementations focused on
neurology, psychiatric care, and burn-patient
care, East Florida is leveraging this state-of-the-art
technology to give physicians the ability to perform
visual assessments of their patients from hundreds
of miles away.
Voice Recognition System
This technology allows physicians to report their
clinical findings directly on a system that recognizes
their voice. It creates efficiency in our radiology
departments by eliminating the delays often caused
by transcriptions. The report then gets reviewed on
screen by the radiologist where it can be corrected,
signed and sent for utilization by other clinicians
within a 30-minute time frame.
Emergency Department Management
Module (EDM)
EDM is used to manage the flow of patients through
the emergency department from arrival through
departure. Both CPOE and eMAR fully integrate into
EDM, allowing for streamlined communication of
orders and medication administration between
physicians and emergency department staff. EDM
is also used to measure and track emergency room
wait times quickly and accurately.
Off-Site Emergency Services
In 2012, JFK Medical Center opened the first off-site
ER in Palm Beach County, in the Palm Beach
Gardens area, quickly followed by the opening
of a second location in Western Boynton Beach in
early 2013. The facilities provide the surrounding
communities with 24-hour access to experienced,
board certified emergency room physicians, state-
of-the-art imaging and diagnostic equipment, and
a fully equipped laboratory and offers a full range
of emergency services for children and adults.
Emergency Department
For the past few years, HCA East Florida has been
working diligently to improve the effectiveness and
efficiency of its emergency rooms. Our focus on
enhancing care and improving emergency
processes has dramatically reduced wait times
to below national averages. We have been so
successful that average emergency room wait
times are now available to the public. This vital
information provides patients with the resources
to make informed decisions about their urgent
medical needs. Wait times for all of our hospitals
are updated every 30 minutes and are available by
texting ER to 23000, iPhone app on our website,
iPhone iTriage app from the App Store and roadside
digital billboards throughout the region. We also
offer emergency room wait times for our hospitals
with pediatrics. Patients can text ERKids to 23000
for access to immediate average wait times for
children’s emergency care.
W e s t P a l m H O S P I T A L
J F K M E D I C A L C E N T E R
P A L M S W E S T H O S P I T A L
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